All articles
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"A network error occurred" when logging in or viewing riffs
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A riff I own was made Unavailable and now I can't find it.
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App will not sync and jokes will not play.
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Are your riffs captioned?
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Bluetooth speakers, are they supported?
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Can I combine or merge accounts?
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Can I connect to my Library?
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Can I gift a subscription to a friend?
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Can I play offline?
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Can I sync it manually? What about adjusting sync?
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Can I upgrade my purchase to HD?
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Can I use a coupon code in the app?
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Can I use a coupon or gift card towards my Friends subscription?
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Can I use PayPal for my subscription?
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Can't log in to a TV app (Roku, FireTV)
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Can't watch videos in iOS 13
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Diagnostic tests for download issues
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Does the app play VODs?
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Does the app support watching a movie via streaming?
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Does the Roku app cost money?
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Does the Roku app support captions?
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Error 500404. Failed to load app. Failed to start app. Could not load layout.json
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Error at Checkout "Your address/zip code failed validation"
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Error: "Could not activate rewards"
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Error: "There was a problem downloading the audio"
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FireTV App shows "Service unavailable" error message
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Friends content is locked, and I can't watch anything.
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How can I attend in person?
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How can I subscribe?
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How do I cancel or unsubscribe?
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How do I delete a riff I've watched?
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How do I enjoy a riff?
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How do I get a refund?
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How do I get my #BringBackMST3K Rewards?
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How do I get my Kickstarter rewards?
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How do I know my installed RiffTrax app on Roku is the correct one?
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How do I play?
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How do I redeem my Humble Bundle code?
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How do I stop the popup notifications?
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How do I use a Friends coupon?
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How do I use my gift cards?
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How do I watch a Just the Jokes (MP3 audio commentary)?
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How do I watch on a Roku?
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How do I watch RiffTrax on my computer?
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How do I watch RiffTrax on my tablet or phone?
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How do I watch RiffTrax on my TV?
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How do I watch RiffTrax Videos on a PlayStation 3?
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How long do I have to watch my purchases?
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I can't complete my purchase!
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I can't find a riff I own!
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I can't Sign In. How do I reset my password?
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I found a bug, or I have feedback!
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I got an order email confirmation, but can't access my purchased riffs!
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I had a problem at checkout and now my gift card is stuck at "Pending".
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I have a Game tech issue and need help.
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I have the download-to-burn (.iso) file. What now?
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I haven't received my bonus gift card!
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I see multiple charges for my order on my statement!
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I subscribed to Friends on Roku, but can't watch Friends titles.
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I'm not receiving any emails from RiffTrax.
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If a purchased title becomes unavailable, will I still be able to watch?
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Is a Free Trial included?
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Is a subscription required to watch on an app?
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Is corn grass?
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Is Friends available in my country?
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Is RiffTrax Live available in Canada, the UK, Europe, etc?
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Is RiffTrax Live kid friendly?
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My gift card didn't apply at Checkout and I was charged the full amount.
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My Just the Jokes commentary is too fast, or the jokes don't make sense to what's happening on screen.
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My payment to Friends failed. How do I update my card on file?
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My theater had technical issues!
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Pi-hole users, please add our domains to your whitelist!
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Playback of the riff is choppy.
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Sign in vs. Creating an Account
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Slow download speeds or issues downloading VOD files
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The app shows locked content or keeps asking me to subscribe, but I already am a Friends subscriber.
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Trouble using the RiffPlayer
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Unable to Chromecast
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Verification of my zipcode failed!
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Watching a riff sounds hard.
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What about an Apple TV app? Or Xbox, LG, etc?
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What are "Just the Jokes"?
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What are "RiffTrax Presents"?
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What can I watch on the Roku channel?
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What can I watch?
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What do the NTSC and PAL commentary formats mean?
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What do the various video formats mean?
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What does "Archived" mean?
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What happens when I get a call?
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What is "Friends"?
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What is included with Friends subscriptions?
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What is it?
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What is RiffTrax Live?
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What is RiffTrax Plus+ ("Plus Plus")?
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What is RiffTrax?
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What is the RiffTrax Sync app?
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What's an "iRiff"?
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When will the FireTV app be available?
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Where did the free Star Wars titles go?
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Why am I hearing a robotic voice saying dialogue?
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Why are RiffTrax Live events never on weekends?
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Why are the shows almost always in Nashville?
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Why aren't all my purchases showing up?
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Why do you edit the movies?
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Why does the app have trouble with music?
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Why don't Shorts have a DVD image file?
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Why don't you do as many blockbuster MP3 riffs?
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Why should I sign up for Friends?
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Will the free riffs on the app show up in my Library?
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Will the live show be available to purchase?