Please visit your Roku device's settings by going to Settings > System > About and make note of the email address in use. For Roku Pay subscribers, this is important since most of the time your subscription will be connected to that email address.
We recommend using the same email address for your RiffTrax.com account as you use for your Roku Pay subscription, to avoid losing access. But feel free to open a Help ticket
and we'd be glad to walk you through some steps of getting this fixed!
RiffTrax Website subscribers
You can log into your RiffTrax.com using your RiffTrax.com credentials (username or email address, and password).
Friends Subscriptions always offer the best quality of every title that is available to our subscribers, even in the cases where a product has both an SD and an HD version. If you own the SD version, the HD one may be locked across the app. We'll fix this in a future update!