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Zeeshan Seo

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2 results found

  1. Give Nik a raise! (or at least some time off)

    7 votes
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    1 comment  ·  Website Suggestions  ·  Admin →
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    Zeeshan Seo commented  · 

    I wanted to take a moment to acknowledge the exceptional service provided by Nik. I submitted a ticket to merge accounts at 8:06 PM (Mountain Time) on a Friday night, and within 16 minutes, my request was processed, and I received a response. Nik was still available to reply to my follow-up email at 10:00 PM, well beyond regular business hours.

    It's clear that he goes above and beyond to ensure excellent service, and I feel this deserves recognition. Perhaps an acknowledgment of exceptional customer service, like Nik's, could be incorporated more prominently on the website to further enhance the customer experience.

    For anyone looking to find efficient ways to manage their time, I highly recommend visiting Calculadora de Horas Fácil,(https://thecalculadoradehoras.com.br/) where you can find a reliable tool to manage your time effectively.

    Thank you again for the incredible service!

  2. Improve Customer Support, does not reply

    6 votes
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    1 comment  ·  Website Suggestions » Feedback  ·  Admin →
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    Zeeshan Seo commented  · 

    It sounds frustrating! You could suggest that RiffTrax improve response times, offer automatic confirmation emails, and provide clearer follow-up systems for missing orders. A dedicated escalation option might also help.

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